Job Details

Design and develop role-based end-user training curriculum for Oracle Fusion modules and related business processes. Partner with business SMEs, project teams, and OCM resources to gather requirements, document learning needs, and translate technical information into clear, user-friendly training content. Create a variety of training assets including e-learning modules, instructor-led training materials, facilitator guides, participant guides, job aids, quick reference guides, knowledge articles, and process documentation. Develop realistic business scenarios, simulations, exercises, and hands-on learning activities that reinforce adoption and practical application. Ensure training materials align with approved business processes, system configuration, organizational policies, and change management objectives. Conduct content reviews, incorporate stakeholder feedback, manage revisions, and maintain version control of training materials. Support training delivery readiness activities including train-the-trainer preparation, learning assessments, evaluation surveys, and continuous improvement recommendations based on learner feedback.

Expected Deliverables

The contractor may be responsible for producing:

• End-user training curricula by Oracle module and role
• Instructor-led training presentations
• E-learning/storyboard designs
• Facilitator guides
• Participant guides
• Quick reference guides (QRGs)
• Job aids and process maps
• Knowledge articles for employee self-service
• Learning assessments and knowledge checks
• Training evaluation surveys
• Oracle Guided Learning content recommendations and scripts
• Learning asset inventory and maintenance documentation
• Training standards/templates for future enterprise initiatives

Required Qualifications (Must-Have) Experience

• 5+ years of instructional design experience supporting enterprise software implementations
• 3+ years developing training for Enterprise Resource Planning (ERP) systems or comparable business applications
• Experience working with large-scale organizational transformation initiatives

Technical Skills

• Proficiency with Microsoft PowerPoint, Word, Excel, and Teams
• Experience with e-learning authoring tools such as Articulate 360, Camtasia, or similar platforms
• Experience with Learning Management Systems, such as Workday LMS
• Experience designing instructor-led, virtual, and self-paced learning experiences
• Ability to create professional job aids, guides, and process documentation
• Strong information architecture and content organization skills

Domain Expertise

• Experience supporting Oracle Fusion training initiatives preferred, including one or more of the following:
  • Enterprise Resource Planning (ERP)
  • Supply Chain Management (SCM)
  • Enterprise Planning and Budgeting Cloud Service (EPBCS)
  • Project Portfolio Management (PPM)
  • Account Reconciliation Cloud Service (ARCS)
  • Enterprise Data Management (EDM)
  • Experience translating complex finance, procurement, sourcing, planning, or operational processes into end-user learning content

Certifications & Education Preferred but Not Required:

Master's degree in Instructional Design, Educational Technology, Learning Experience Design, or a closely related field

• Certified Professional in Talent Development (CPTD)
• ATD Instructional Design Certificate
• Relevant Oracle University Training or Oracle Cloud Certifications

Preferred Qualifications (Nice-to-Have)

• Prior experience supporting Oracle Fusion implementations
• Experience working in healthcare, nonprofit, higher education, or mission-driven organizations
• Familiarity with Change Management principles and adoption strategies
• Experience supporting train-the-trainer programs
• Experience developing content for Finance, Procurement, Supply Chain, or Planning functions
• Knowledge of adult learning principles and user-centered design methodologies
• Experience supporting learning management systems (LMS) and learning analytics
• Ability to work independently in a fast-paced project environment with evolving requirements