The University of Kansas Health System - - Responsibilities: Handle high-volume patient scheduling and telephone communications with courtesy and accuracy; Assist with front desk operations including check-in, copay collection, and MYChart/EMR appointment requests; Process referrals, pre-certifications, and pre-authorizations as required; Support patient registration, ensure confidentiality, and help prepare for daily clinic workflows; Coordinate patient itineraries and follow-up scheduling across in-person, telehealth, and ancillary services