Job Details

AVP Hotels

Intrepid Direct Insurance (IDI) is a rapidly growing direct to consumer Property and Casualty insurance company. A member of the W. R. Berkley Corporation, a fortune 500 company, rated A+ (Superior) by A.M. Best, Intrepid Direct's vision is to make life better for business. The insurance industry has not evolved with innovation like other major industries. We're here to change that. We are making life better for our customers, shareholders, and our team members by leveraging data and technology as insurance experts for our targeted customers. You will be part of a highly collaborative team of talented and focused professionals. Join a group that enjoys working together, trusts each other, and takes pride in our hard-earned success.

The AVP Hotels will serve as the enterprise leader responsible for advancing, scaling, and refining Intrepid Direct's national franchise hotel vertical. This role requires a strategic, consultative, and innovative mindset to grow a long-term profitable portfolio while ensuring excellent customer experience and disciplined underwriting. The AVP Hotels will collaborate cross functionally, lead hotel underwriting, and represent Intrepid Direct with key external partners to position this vertical as a best-in-class insurance solution for the hotel industry.

Key Responsibilities

Strategic Leadership & Vertical Ownership

• Lead the strategic development and long-term vision for the Hotels vertical, ensuring alignment with Intrepid Direct's growth, profitability, and customer experience goals.
• Serve as the primary internal subject matter expert, continuously developing expertise in hotel operations, risk management, and market trends.
• Own the financial performance of the Hotel vertical, including loss ratio, rate adequacy, portfolio profitability and growth targets, in partnership with Underwriting, Actuarial, and CSA leadership.

Underwriting Leadership & Discipline

• Partner with underwriting and actuary leadership to finalize underwriting guidelines, product structures, and required filings for the hotel program.
• Underwrite hotel accounts within our policy systems, ensuring disciplined risk selection and long-term risk adjusted returns.
• Establish best practices, training frameworks, and quality standards for the hotel vertical, responsible for training and mentoring underwriting and CSA on standards

Walk in the shoes of hotel owners and vendors

• Periodically attend national conventions to learn industry trends and visit with customers to learn their needs.
• Learn and collaborate with hotel risk management vendors
• Provide consultative expertise to enhance the customer journey from submission intake through onboarding and renewal.
• Offer guidance and cross-training to members of the CSA and Sales teams so they can effectively explain pricing and terms related to both prospects and renewals.

Analytics, Innovation & Continuous Improvement

• Leverage data and analytical insights to guide underwriting strategy, pricing decisions, and portfolio management.
• Identify third-party data sources and technology tools that enhance risk assessment, operational efficiency, and vertical competitiveness.
• Lead projects from concept through execution, ensuring timely delivery and measurable outcomes.
• Drive continuous improvement in all processes, including submission intake, underwriting workflow, communications, and claims engagement.

Operational Excellence

• Meet deadlines, manage multiple concurrent initiatives, and operate effectively in a dynamic, entrepreneurial environment.
• Participate in underwriting audits, file reviews, and regular reviews, ensuring guideline adherence, documentation quality and compliance with filing requirements.

Intrepid Direct Insurance is open to relocating talent for this opening, to help with the move, we will offer some relocation assistance to the Overland Park/Kansas City area.

We do not accept any unsolicited resumes from external recruiting agencies or firms. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.

Sponsorship not Offered for this Role