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Job Details

Service Manager

  2026-04-22     TRANSWEST     Belton,MO  
Description:

DescriptionTranswest Truck Trailer RV is seeking an experienced Service Manager. Transwest has been family owned and operated since 1990. We are looking for a manager that has strong leadership qualities and takes pride in their work. A leader who is firm but fair and gets the job done! We strive to maintain an environment that fosters teamwork, integrity, and respect resulting in a truly great place to work.WE OFFER A FULL BENEFITS PACKAGE FOR ELIGIBLE EMPLOYEES INCLUDING:* Medical, Dental, and Vision Insurance* Life (Voluntary and Employer Paid) and Disability Insurance* 401(K) with company match beginning with your first contribution.* HSA and/or FSA, as applicable* Paid Time Off, Sick Time, and Company Paid Holidays* Employee Car Discount ProgramESSENTIAL DUTIES & RESPONSIBILITIES:* Customer relations including maintaining relationships with insurance company personnel.* Quality Assurance - Review estimates and actual repair time. Labor Pricing.* Managing shop staff including Administration, Foreman, Service Writers, and Technicians.* Initial and ongoing training and support of shop personnel.* Prepare an annual marketing plan and budget for the shop.* Regularly monitor actual performance to plan and determine reasons for variance.* Personally call on accounts as directed by the Service Director.* Maintain awareness of current and projected market conditions.* Develop and implement appropriate strategies and programs as necessary to attain the dealerships shop objectives.* Maintain shop and lot to Elite levels.* Maintain warranty, cash, and sublet schedules.* Perform other duties as assigned by the Director.RequirementsWORK ENVIRONMENT & PHYSICAL ABILITIES:* Sit or stand for prolonged periods of time.* Climbing in and out of vehicles.* Occasional stooping and bending.* Ability to lift/push/pull up to 45 lbs.* Normal range of hearing and vision.REQUIRED EDUCATION, EXPERIENCE, KNOWLEDGE & SKILLS:* High School diploma or equivalent.* Valid driver's license with good standing MVR.* Minimum 4 years' experience as a Shop Manager in the industry.* Chassis and generator experience is a plus.* Dealership experience preferred.* Must have strong computer skills.* Must be a leader capable of motivating a staff to succeed.* Excellent verbal and communication skills.* Detail oriented.* Selected candidate will be required to attend training sessions for products serviced by the company at the company's expense.* Ability to successfully complete a General Abilities Assessment and pass a post-offer background check, physical and drug screening.JOB DETAILS:* Type: Salary* Compensation Range: $90,000 - $120,000* Bonus Eligibility: Yes* Reports To: General Manager* Closing Date: Open Until Filled#TW


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