Job Details

Zurich is currently looking for a Staff Legal Administrative Manager. This position will coordinate and direct the efficient management of Legal Secretaries and/or other administrative employees. Supervises two or more support employees, including responsibility for interviewing and selecting new hires, conducting performance appraisals, and making salary decisions related to those positions that report to this job. Will also train and develop team members. Some data analysis is required. They will often act as a subject matter expert in legal administrative and operational processes and will be highly collaborative in working with internal business partners and peers to promote team-based work, simplification, and delivery of exceptional quality against best practice standards.At Zurich North America Claims we acknowledge that work-life balance and flexibility are a priority when it comes to choosing your next career move. The ZNA Claims hybrid work model emphasizes flexibility, allowing claims employees to conduct individual work in their preferred location while facilitating in-person connections and collaborative activities when meaningful and valuable. While the model provides a high level of flexibility and autonomy, occasional circumstances requiring in-office attendance should be expected. The candidate selected for this opportunity should be able to report to a North American Claims office in Atlanta, Boston, Hartford, Chicago, Ft. Lauderdale, Overland Park, Orlando, Lehigh Valley, Manhattan, New Orleans, Parsippany, or Philadelphia 3 days a week.ResponsibilitiesStaffs, trains, and develops department personnel. Establishes work procedures and standards to improve the efficiency and effectiveness of the staff.Examines workflow and processes as needed to promote operational excellence. Ensures seamless coverage and support for the operation.Manages performance of team members, including ensuring team members comply with company policies and expectations and takes appropriate action.Plans for future staffing needs.Obtains data from various sources, analyzes data, and prepares reports for analysis. Prepares presentation materials.Allocates work and coordinates delivery on projects to ensure that the project objectives are clearly defined and met, and business benefits are delivered.Handles inquiries and resolves issues and complaints. Directs to appropriate staff as needed.Builds trusted relationships with internal customers to ensure appropriate quality and service provision.Prepares and approves expense reports and oversees the handling of payments and expense items.Basic QualificationsBachelor's Degree and 2 or more years of experience in the Claims, Legal or Administrative area ORZurich Certified Insurance Apprentice including an Associate's Degree and 2 or more years of experience in the Claims, Legal or Administrative area ORHigh School Diploma or Equivalent and 4 or more years of experience in the Claims, Legal or Administrative area ANDMicrosoft Office ExperienceExperience working on a collaborative teamPreferred QualificationsStrong verbal and written communication skillsStrong analytical skillsExcellent customer service skillsExperience multi-tasking and prioritizing deliverablesInsurance defense legal experienceTraining and presentation skillsStrong computer skillsPay & BenefitsYour pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. The proposed salary range for this position is $59,900.00 - $98,200.00, with short-term incentive bonus eligibility set at 10%.We offer competitive pay and comprehensive benefits for employees and their families.EEO StatementZurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets. Zurich complies with 18 U.S. Code.LocationsParsippanyAtlantaSchaumburgNew YorkOverland ParkChicagoPhiladelphiaBostonFt. LauderdaleHartford#J-18808-Ljbffr