The University of Kansas Health System - - Responsibilities: Assists The University of Kansas Health System Information Desk to develop and enhance customer service for all patients and visitors.; Collaborates with department liaisons to improve communication with patients/visitors; may include transport, facility navigation and/or facilitating important/confidential information to patients/visitors.; Additionally, will assist the liaisons with locating and placing families in conference rooms for surgeon discussions; Delivers customer focused communication to provide patients and visitors with quality information.; Receives and relays all forms of communication accurately, promptly and courteously to the appropriate personnel/department.