Job Details

The University of Kansas Health System - - Responsibilities: Assists The University of Kansas Health System Information Desk to develop and enhance customer service for all patients and visitors; Collaborates with department liaisons to improve communication with patients/visitors; may include transport, facility navigation and/or facilitating important/confidential information to patients/visitors; Delivers customer focused communication to provide patients and visitors with quality information; Performs active surveillance of area for potential safety/security issues and or abnormal activities and communicate to appropriate personnel; Receives and relays all forms of communication accurately, promptly and courteously to the appropriate personnel/department