Micro Center - 9294 Metcalf Avenue - Responsibilities: Through sales floor leadership, ensure associates are greeting and presenting credible product solutions to all customers; ensure customer satisfaction standards are being met in the department; Oversee the execution of ad set and visual merchandising standards within the department; Supervise all freight flow and merchandise processing within the department, including regular cycle counts and tracking of company assets through inventory control; Participate in department staffing, training and scheduling activities to ensure competent associates are hired to properly service our customers; communicate any issues to management; Provide regular coaching and feedback to associates to ensure appropriate sales presentation, customer satisfaction, visual merchandising standards and desired results are understood and being met within the department