Drury Hotels - 10963 Metcalf Avenue - Responsibilities: Serve as the happy, helpful face of our hotel to guests entering and departing our front door; Perform front desk related functions, including checking guests in and out, maintaining guest records, cash handling, guest satisfaction monitoring, and problem resolution; Assist with breakfast and 5:30 p.m. Kickback service, including food preparation, setup, guest service, and clean-up; Promote company programs and uphold the Drury culture; Provide courteous, friendly guest service with a +1 Service attitude