Job Details

Description

• Work with a supportive and friendly team.
• Be part of a globally recognized hotel brand.
• Grow your hospitality career with on-the-job training and future advancement opportunities.
• Enjoy a welcoming, team-oriented culture where your efforts are appreciated.
• Contribute to creating memorable guest experiences every day.

Responsibilities

• Greet and check in guests with professionalism and warmth.
• Manage guest check-outs and ensure billing accuracy.
• Respond to guest inquiries, requests, and complaints promptly.
• Handle reservations, cancellations, and room assignments.
• Communicate effectively with housekeeping and maintenance staff.
• Balance cash drawer and perform daily shift audits.
• Maintain a clean, organized, and safe front desk area.

Qualifications

• Previous front desk or customer service experience preferred.
• Strong communication and problem-solving skills.
• Must be able to work weekends (Saturday and Sunday availability required).
• Reliable, punctual, and able to work independently.
• Ability to handle stressful situations calmly and professionally.
• Comfortable using computers and hotel management systems (training provided).
• High school diploma or equivalent required.