Job Details

About Our Team:

MarksNelson, a Springline company, is an award-winning regional firm with the reach and resources of a national powerhouse. As a founding firm member of Springline Advisory, we bring expanded capabilities, deeper expertise, and even greater opportunities toserve our clients-while staying true to the personalized, high-touch service and vibrant culture that sets us apart.

This is an exciting time to join our firm as we redefine the middle-market accounting and business advisory space. We proudly invest in our people with a winning blend of values, expertise, and ambition. Our people-first approach empowers our team members to thrive within a culture that supports growth, innovation, and collaboration. Our commitment to investing in talent means flexibility, professional development, enhanced benefits, and a range of career paths to explore.

About the Role:

The Receptionist will ensure exceptional front desk operations by providing coverage alongside another receptionist, delivering outstanding customer service, and maintaining a professional and welcoming environment for internal and external partners.

What You'll Do:

• Manage and direct incoming calls promptly and professionally, ensuring accurate transfers and exceptional customer service.
• Coordinate the checkout and secure shipping of tax returns, maintaining compliance and confidentiality throughout the process.
• Update and maintain internal workflow tracking systems to ensure accurate project status and smooth operational flow.
• Prepare and apply address labels and postage for outgoing correspondence, ensuring timely and accurate delivery.
• Handle and safeguard sensitive documents and confidential information in accordance with firm policies and industry standards.
• Provide administrative support for internal meetings and partner events, assisting with logistics and execution as needed.
• Monitor inventory levels and restock office, storage, and kitchen supplies to maintain a well-equipped and organized workspace.
• Process, scan, and distribute incoming mail efficiently to ensure timely communication and document management.
• Collaborate with team members across departments to deliver seamless service and support for clients and internal stakeholders.
• Proactive in identifying opportunities to support the department.

About You:

• Graduation from high school or GED.
• 1-2 years of job-related experience.
• Proficient in Microsoft applications including Word, Excel, Outlook and PowerPoint; knowledge of operation of standard office equipment.
• Must be able to lift packages and mail frequently.
• Mastery of spelling and grammar.
• Integrity and the ability to maintain a high level of confidentiality.
• Ability to proactively anticipate needs.
• Eager to learn.
• Strong self-starter who is comfortable working both independently and as a member of a team.
• Ability to prioritize and work effectively with a high volume of workload and meet deadlines.
• Communication skills - clear, concise writing and verbal skills.
• Organization skills; attention to detail and accuracy; flexibility; strong analytical skills.
• Excel at working autonomously and juggling multiple priorities.
• Strong customer service orientation and professional appearance.
• Must be able to interact and communicate with individuals at all levels in the firm and a variety of personalities in a professional manner.

Why Join Us:

We're growing rapidly and constantly evolving, allowing our team members to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting your happiness, health, and overall well-being by providing comprehensive benefits and perks, including:

• Dynamic and Innovative Work: An opportunity to play a critical role within a rapidly growing firm with a supportive and collaborative culture.
• Growth Opportunities: A dynamic and supportive environment where your contributions will directly impact the firm's growth and success and share in the rewards.
• Collaborative Culture: A team-oriented culture that values innovation, entrepreneurial spirit, and growth mindset.
• Competitive Compensation: A comprehensive salary and benefits package, including performance-based incentives and growth opportunities.

MarksNelson, a Springline company, is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.