Job Details

Overview

Join to apply for the Warehouse Specialist role at Premier Truck Group.

Premier Truck Group is proud to be an essential business and is committed to health and safety while supporting employment. We are the largest Freightliner dealer group in North America with nearly 40 locations across the US and Canada, offering a premium selection of new and used commercial vehicles, parts, maintenance, and repair services.

We are excited you are interested in our Warehouse Specialist opportunity and invite you to discuss the role in more detail.

Responsibilities

• Print the RCCR report from DSDA daily to ensure the core returns from the previous day are accounted for in the dirty core storage area.
• Investigate cores in core storage areas that are not on the RDCI report and coordinate with drivers/OPS as needed.
• Credit cores that have not been credited based on proper core criteria.
• Create RDCI and export reports; record cores being returned.
• Create VRTN in the CDK system (core return process).
• Consolidate, skid, and ship cores daily (except Thursday) to the Woodbridge location.
• Achieve and maintain a dirty core percentage of 2.5%.
• Manage core counts monthly to reconcile physical core bank to RDCI.
• Print CMOD reports monthly and maintain CMOD backup with reasons for core removals/additions.
• Investigate core chargebacks and ensure customers are billed back for rejected cores; inform accounting of cores charged back.
• Learn core criteria to ensure viable cores are returned; communicate with customers regarding core questions or issues.
• Ensure quality approval for cash customers before credits are issued.
• Print warranty report every Monday; remove parts from the warranty shed and tag with appropriate paperwork.
• Create RPA in Paragon; consolidate and skid warranty parts and ship to Woodbridge weekly.
• Manage warranty returns weekly (core and non-core) and review lists for scrap or shipment with regular cores.
• Maintain an organized and clean warranty parts inventory; tag and store all warranty parts appropriately.
• Investigate chargebacks or missing warranty parts.
• Run daily return reports for returns from the previous day and ensure returned parts are in saleable condition and properly located.
• Locate parts with new locations if necessary; issue credits for returns (other than front/back counter).
• Determine purchase timeframe and assess for restocking fees or non-returnable parts due to damage or age; coordinate larger returns with OPS, drivers, or customers for timely processing.
• Manage customer issues/inquiries regarding returns or credits and maintain a safe, organized working environment.
• Follow quality service standards and comply with procedures, rules, and regulations; operate warehouse vehicles and equipment as needed.

Qualifications

Education
A high school diploma and/or GED is required. A combination of education, training, or experience that provides the required knowledge, skill, and abilities is acceptable.

Experience
Minimum 2 years experience in a transportation, warehouse, or supply chain environment.

• Ability to walk up steps while carrying parts
• Ability to lift up to 50 lbs
• Ability to handle multiple competing priorities
• Ability to learn new concepts
• Ability to adhere to deadlines

Equal Opportunity
Premier Truck Group is an equal opportunity employer

• IND - Parts

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Vehicle Repair and Maintenance

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