Job Details

Customer Service Specialist

Position at Johnson County Community College part?time, non?exempt, 25 hours per week. Pay $15.95$20.31.

Position Summary

Aid and support all aspects of Bookstore operations. Maintain positive customer service to Bookstore staff, college faculty and staff members, students, and local patrons. Provide general Bookstore information and sales support, maintain the sales floor, handle customer inquiries and complaints, and operate a cash register.

Responsibilities

• Assist customers with purchases and perform cashiering duties.
• Stock shelves and create barcodes/shelf tags for merchandise.
• Answer general customer questions and de?escalate and resolve any complaints.
• Assist other Bookstore departments with special projects related to ordering, price checks, and inventory.
• Onboard and train new Bookstore clerks on Bookstore procedures.
• Process returns, exchanges, inner?account transfers, and technology purchase transactions.

Qualifications

• High School Diploma and at least 1 year of related experience.
• Completes routine tasks under moderate supervision.

About JCCC

Established in 1969, Johnson County Community College is dedicated to transforming lives and strengthening communities through learning. Located in Overland Park, Kansas.

Equal Employment Opportunity

Johnson County Community College provides equal opportunities and is an affirmative action employer. No discrimination is allowed on the basis of race, color, national origin, ancestry, gender, gender identity, sexual orientation, disability, age, religion, marital status, or other protected factors.

Application Process

Apply with a resume and cover letter. Submit to