Job Details

Receptionist

MarksNelson, a Springline company, is an award-winning regional firm with the reach and resources of a national powerhouse. As a founding firm member of Springline Advisory, we bring expanded capabilities, deeper expertise, and even greater opportunities to serve our clientswhile staying true to the personalized, high-touch service and vibrant culture that sets us apart.

This is an exciting time to join our firm as we redefine the middle-market accounting and business advisory space. We proudly invest in our people with a winning blend of values, expertise, and ambition. Our people-first approach empowers our team members to thrive within a culture that supports growth, innovation, and collaboration. Our commitment to investing in talent means flexibility, professional development, enhanced benefits, and a range of career paths to explore.

The Receptionist will ensure exceptional front desk operations by providing coverage alongside another receptionist, delivering outstanding customer service, and maintaining a professional and welcoming environment for internal and external partners.

What You'll Do:

• Manage and direct incoming calls promptly and professionally, ensuring accurate transfers and exceptional customer service.
• Coordinate the checkout and secure shipping of tax returns, maintaining compliance and confidentiality throughout the process.
• Update and maintain internal workflow tracking systems to ensure accurate project status and smooth operational flow.
• Prepare and apply address labels and postage for outgoing correspondence, ensuring timely and accurate delivery.
• Handle and safeguard sensitive documents and confidential information in accordance with firm policies and industry standards.
• Provide administrative support for internal meetings and partner events, assisting with logistics and execution as needed.
• Monitor inventory levels and restock office, storage, and kitchen supplies to maintain a well-equipped and organized workspace.
• Process, scan, and distribute incoming mail efficiently to ensure timely communication and document management.
• Collaborate with team members across departments to deliver seamless service and support for clients and internal stakeholders.
• Proactive in identifying opportunities to support the department.

About You:

• Graduation from high school or GED.
• 1-2 years of job-related experience.
• Proficient in Microsoft applications including Word, Excel, Outlook and PowerPoint; knowledge of operation of standard office equipment.
• Must be able to lift packages and mail frequently.
• Mastery of spelling and grammar.
• Integrity and the ability to maintain a high level of confidentiality.
• Ability to proactively anticipate needs.
• Eager to learn.
• Strong self-starter who is comfortable working both independently and as a member of a team.
• Ability to prioritize and work effectively with a high volume of workload and meet deadlines.
• Communication skills - clear, concise writing and verbal skills.
• Organization skills; attention to detail and accuracy; flexibility; strong analytical skills.
• Excel at working autonomously and juggling multiple priorities.
• Strong customer service orientation and professional appearance.
• Must be able to interact and communicate with individuals at all levels in the firm and a variety of personalities in a professional manner.

Why Join Us:

• Dynamic and Innovative Work: An opportunity to play a critical role within a rapidly growing firm with a supportive and collaborative culture.
• Growth Opportunities: A dynamic and supportive environment where your contributions will directly impact the firm's growth and success and share in the rewards.
• Collaborative Culture: A team-oriented culture that values innovation, entrepreneurial spirit, and growth mindset.
• Competitive Compensation: A comprehensive salary and benefits package, including performance-based incentives and growth opportunities.

MarksNelson, a Springline company, is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.