Job Details

Body Shop Office Assistant

Location: Bob Allen Ford - Overland Park, KS
About Bob Allen Ford

Bob Allen Ford is a trusted dealership serving the Overland Park community with a high-volume collision center known for accuracy, professionalism, and quality repairs. We operate in a fast-paced environment where organization and communication matter. We're looking for someone dependable, detail-focused, and ready to support both office workflow and basic estimating duties within the body shop.

Job Type & Schedule

• Job Type: Full-time
• Schedule: Monday to Friday

Work Requirements

• Work Location: In person
• Ability to Commute: Overland Park, KS (Required)

Salary Range

• $20 - $22.50 per hour based on qualifications

Job Description

Bob Allen Ford is seeking a Body Shop Office Assistant to support the administrative operations of our Collision Center. This position plays a key role in maintaining repair order accuracy, assisting with insurance documentation, communicating with customers, and helping estimators with basic estimate preparation and supplements.

This is an ideal role for someone who enjoys structure, multitasking, and supporting a team in a busy repair environment.

Responsibilities

• Assist with daily administrative tasks in the body shop
• Open, update, and close repair orders accurately and on time
• Support estimators with basic estimating tasks, photo documentation, and supplement preparation
• Communicate repair status and updates to customers in a professional, timely manner
• Coordinate insurance documentation, approvals, and communication with adjusters
• Verify parts orders, returns, and invoice accuracy for each repair
• Check vehicles in and out, documenting damage and condition
• Manage customer paperwork, signatures, and payment processing
• Keep office files, repair records, and digital logs organized
• Maintain a clean and organized office environment
• Assist estimators and technicians with administrative needs
• Perform other duties as assigned to support the collision center

Qualifications

• 1-2 years of experience in a body shop, collision center, or automotive office environment preferred
• Basic understanding of collision repair processes or estimating strongly preferred
• Experience with CCC, Mitchell, or similar estimating software is a plus
• Strong communication and customer service skills
• Highly organized with the ability to manage multiple tasks at once
• Comfortable handling paperwork, digital files, and repair documentation
• Reliable, detail-oriented, and able to follow established processes
• Valid driver's license

Why Join Bob Allen Ford

• Stable, reputable dealership with long-term growth potential
• Supportive and team-focused work environment
• Training provided for estimating responsibilities
• Opportunity to expand into full estimator duties over time

Benefits

• Medical, dental, and vision insurance
• Paid time off and holidays
• 401(k) with company contribution
• Employee vehicle purchase and service discounts
• Paid training and development

Equal Opportunity Employer Statement

Bob Allen Ford is an Equal Opportunity Employer. We do not tolerate discrimination based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic. All qualified applicants are encouraged to apply.