Job Details

The Service Technician is responsible for maintaining the appearance and operations of the property in excellent condition, both inside and out. Daily responsibilities include preparing units for new move-ins, completing work orders (electrical, plumbing, HVAC, etc.), performing appliance repairs, conducting unit inspections, updating logs as needed, and maintaining exterior areas. This role will also respond to after-hours emergencies (on-call) as required.

What You'll Do

• Prepare units for move-ins with electrical, plumbing, carpentry, masonry, and painting repairs.
• Complete work orders within 24 hours as directed by the Community Manager and/or Service Manager and report emergency work orders promptly.
• Perform 24-hour emergency maintenance and on-call responsibilities.
• Maintain property grounds, including trash pickup, sweeping, and light landscaping such as mulch and sprinkler head replacements when possible.
• Assist with snow removal (CO, KS, UT) or hurricane preparation and cleanup (FL) as needed.
• Demonstrate strong customer service skills and maintain clear, professional communication with residents, vendors, and team members.

What You Need to Succeed

• High School Diploma or GED preferred.
• 1+ years of relevant maintenance experience required.
• OSHA, EPA, and CPO licenses/certifications preferred.
• Strong written and verbal communication skills.
• Working knowledge of facilities management and mechanical systems.
• Ability to pass a criminal background screening prior to employment.
• Valid driver's license and reliable transportation required.
• Completion of the Wonderlic pre-employment assessment (sent via email) required if minimum qualifications are met.

What We Offer

• Premium pay for duties completed outside regular operating hours based on business needs and after-hours coverage.
• Annual or quarterly performance bonuses based on KPIs.
• Up to 40% apartment discount.
• Continuing education and tuition reimbursement.
• Generous PTO policy.
• Comprehensive health and wellness benefits including Medical, HSA/FSA, Dental, Vision, STD, and LTD.
• 401(k) with 4% company match.
• Profit-sharing program for hourly employees based on company performance and tenure.
• Employee assistance program for those in financial need.
• Tenure-based anniversary recognition and additional time off.
• New-hire mentorship program to support onboarding success.

BGSF is an Equal Opportunity Employer. We are committed to providing equal opportunities for employment to all qualified people, regardless of race, color, national origin, religion, sex, age, disability status, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.