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Principal Product Manager, Technical - IAM

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Principal Product Manager, Technical - IAM

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Job Summary:

T-Mobile is a company dedicated to investing in its employees, offering a comprehensive Total Rewards Package. The Principal Product Manager, Technical will lead the Workforce Identity and Access Management (IAM) product portfolio, ensuring secure identity lifecycle and access governance while driving modernization initiatives in the IAM space.

Responsibilities:

• Owns product end to end for complex or cross-platform solutions for products of the highest level of complexity and scope, or family of products. This includes creating, managing, maintaining, and communicating product vision and strategy including technical vision and capabilities.

• Designs and drives end user product research.

• Partners with business, internal/external team members and Leadership to understand current customer experience, identifies areas of opportunity.

• Conducts analysis of quantitative and qualitative data to identify product innovation opportunities or root cause of issues, and assess opportunity size and impact. May work with data scientists to answer complex questions or identify meaningful insights from data.

• Uses rapid hypothesis driven testing methodologies and experiments (i.e. paper prototype, A/B testing, etc.) to inform direction, prioritize investment.

• Works with collaborators and follows enterprise process to secure and maintain product funding.

• Anticipates industry trends, direction, innovation, analyses potential impacts or opportunities to customer / product, and incorporates analyses into product process.

• Communicates, influences, and sells ideas at SVP/EVP/C-Level and below. This includes regularly delivering product presentations.

• Owns product feature set or technical improvements to improve customer experience.

• Leads discussions with external third parties to assess partnerships and licensing opportunities.

• Leverages customer insights for product vision, strategy, roadmap, priorities. Dedicates time to customers actively meeting with them to build deeper empathy and understand their needs and priorities. Tests ideas with real customers to ensure that the product deliver the desired benefit.

• Translates product/platform strategy by writing detailed features and user stories consumable for Dev teams for the highest level complexity products with multiple transactions and touchpoints across many teams. This work may include creation of prototypes.

• Collaborates with PM and Dev leaders to design, architect and assemble effective Agile delivery teams in the Agile Release Train and Agile Teams.

• Runs or contributes significantly to key Agile ceremonies: Program Increment (PI) Planning / Big Room Planning; System Demo; Inspect and Adapt (I&A), etc.

• Owns and manages product backlog and priorities with our business and technology partners. Backlog at this level typically serves 9+ Agile / Scrum / Sprint teams, often with dependencies on other internal and external teams.

• Scopes and ensures alignment on the prioritization of activities based on business and customer impact.

• Collaborates with Architecture and Dev teams to ensure technical debt and long term technical investment is factored into roadmap.

• Ensures existing production defects are factored into regular backlog prioritization for resolution based on priority.

• Collaborates with partners and Dev / Execution teams to create and communicate anticipated release schedule.

• Manages and maintains efficient flow of just-in-time feature and story elaboration activities across all Agile Teams throughout execution, typically maintaining 2 iterations (Sprints) worth user stories ‘ready' for Dev in Team Backlogs.

• Generates and maintains dashboards and reports that track product health and success metrics, technical KPI's.

• Conduct Product Quarterly Business Reviews (QBR's) and Steering meetings.

• Runs beta and pilot programs with early-stage products and samples.

• Anticipates and communicates technical challenges to partners and makes educated trade-off decisions with the team.

• Manages development of adoption tools and training materials. Identify execution, operational, organizational issues that impede product success. Drive improvement plan to change or resolve issues (within sphere of influence).

• Collaborates and develops positive working relationships with many technical and non-technical teams, including sales, commercial accounting, marketing, legal, go-to-market, finance, Dev, Architecture, Engineering. Works with outside partners and other third parties.

• Develops positive working relationships with Customer groups or Customer Representatives.

• Regularly mentors and provides informal coaching to other Product Management staff, as well as other members of Product Team.

• Presents at educational workshops; reviews professional publications; establishes personal networks; participates in professional societies.

• Develops adoption tools and training material for Technical Product Management team.

Qualifications:

Required:

• Bachelor's Degree Computer Science, Engineering, IT or equivalent experience.

• 8+ years' experience in hands on technical role writing production code, solution engineering, or technical architecture in large scale company / application / product environment.

• More than 10 years Relevant Product Management experience in an agile software product development environment.

• Demonstrates complete mastery of business side skills (communication, customer research, product vision, feature definition), as well as technical architecture, Dev, and execution skills.

• Demonstrated ability to identify/analyze/synthesize product use data and use the data to drive decisions.

• Mastery level understanding of customer experience.

• Mastery level understanding of platform technologies and components such as security, performance, optimization, API integration.

• Proven success in directing matrixed resources and delivering software, with Agile Scrum methodologies and other commonly used tools, across multiple teams.

• Mastery of requirements elicitation, and writing skills including the ability to write concisely and clearly for different audiences.

• Experience in delivering large and complex business/technology initiatives as Product Manager or lead technology role.

• Proven ability to effectively and efficiently communicate with Leadership, technical and non-technical audiences while employing a high degree of collaboration and influence.

• Fluent with SQL, Tableau, other analytical solutions like SAS, SPSS.

• Knowledge and experience with integration patterns, API's, and protocols such as REST, EDI, SOAP, etc.

• Mastery of DevOps (CI / CT / CD) and application of CI/CT/CD in Agile environment.

Preferred:

• Other Technical Certification Agile Certified Practitioner (PMI-ACP)

Company:

T-Mobile is a telecommunications company that provides wireless communication services, including mobile phone and internet services. It is a sub-organization of Deutsche Telekom. Founded in 1994, the company is headquartered in Bellevue, Washington, USA, with a team of 10001+ employees. The company is currently Public Company.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Product Management

• Industries

  Software Development

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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