Job Details

Role - ITAM Technician
Job Type - Full Time
Location - Olathe, KS

Job Description
Technical/Functional Skills:

• Infrastructural support to the end user clients by responding to all incoming service requests/incidents for PCs/laptops. The individual will support, install, and fix PCs, laptops, printers, scanners, mobile devices, and other computer assets in an organization.
• Updating ticket on IT service management tool with proper work notes.
• ITAM experience is MUST

Roles & Responsibilities:

• The IT Asset Management (ITAM) Administrator is responsible for managing and maintaining the organization's IT assets, including hardware and software. This role ensures that IT assets are efficiently utilized, properly maintained, and compliant with company policies and vendor contracts.
• Deskside Management, Touch Support, Local IT, Imaging, O365 Support, Investigate and troubleshoot software and desktop issues.
• Imaging laptops
• Remote support & troubleshooting of end user issues
• Windows OS, MacBook support, Zscaler troubleshooting

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.