Job Details

Olathe Ford RV Service Advisor

Location: Olathe Ford RV Center, Gardner KS

If you're passionate about the RV or mechanical world, we want you to join the team at Olathe Ford RV! We're looking for an individual who is eager to contribute to our mission of providing an extraordinary experience for every client. This is your opportunity to be part of a top-tier team that is dedicated to excellence. Apply today and start making an impact with us!

Job Summary: The ideal candidate will have experience as a Service Advisor in either a dealership or high-volume auto center. The candidate must be capable of handling the demands of a very busy Service Department while maintaining the level of quality our customers have come to expect.

Responsibilities:

• Meet with customers to gain knowledge of their concerns
• Complete Service Orders (RO)
• Maintain accurate service records
• Dispatch work to technicians and maintain excellent communication with technicians to ensure timely and efficient repairs
• Perform time and cost estimates for repair
• Complete and close work orders, once the repairs are completed
• Collect payment from customers
• Work with extended service policy companies from prior approvals on repairs needed

Qualifications:

• High School Diploma or equivalent: skilled trade technical training is a plus
• Previous Service Advisor experience –dealership or high-volume auto center
• Strong customer service and communication skills
• Proven and verifiable track record of success in sales and customer satisfaction
• General knowledge of RV is helpful
• Must be dependable, friendly, enthusiastic and self-motivated
• Highly organized with superior time management and prioritization skills
• Computer efficient and understanding of the DMS Systems

Benefits:

• Health, Dental, and Vision Insurance
• $20,000 in Company Paid Life Insurance
• 401k with Company Match
• Paid Personal Days
• Paid Vacation Days
• Paid Holidays
• Paid Volunteer Day
• New Car Discounts
• RV Discounts for renting and buying
• Discounts on products and services

We are an Equal Opportunity Employer and prohibit discrimination/harassment without regard to race,color,religion,age,sex,national orgin,disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristics protected by federal, state or local law.