Job Details

Your Quest: Help make a big difference in healthcare accessAt Quest Analytics, our mission is to make healthcare more accessible for all Americans. We are a SaaS platform leader where healthcare payers, regulators, and providers build, manage, and monitor the networks of healthcare providers and facilities that deliver care across the United States. Throughout Quest's 20-year history we have been standard setters for how provider networks should be constructed in a way that gives adequate and equitable access to all patients that rely on the network for care.We empower our product teams to solve hard problems in ways that our customers love and accelerate our growth. We're seeking a truly exceptional, driven and strategic Senior Product Manager who will support the definition and delivery of SaaS healthcare software products and success of Quest Analytics deliverables. You will work with internal and external stakeholders to define a product vision and execute how that vision impacts product priorities. Product managers will work closely with software engineering, sales, product marketing, and support to ensure that key business goals and initiatives are met. The Senior Product Manager's overall focus is to ensure that the product supports the company's overall strategy and goals.What you'll do:

• Bring compelling products to market, from conceptualization to product launch, leveraging a detailed understanding of customer needs and pain-points
• Work closely and collaboratively with engineers, designers, product leadership, and product marketing
• Manage the full lifecycle of the existing product targeted to business outcomes
• Conduct primary and secondary research to prove new product ideas. Understand user and buyer personas.
• Define and design products that leverage novel data sets, requiring a detailed and pragmatic view of data and its client application.
• Write clear and actionable agile epics and user stories
• Prioritize product features to meet strategic product and business goals. This includes the triage of product enhancement requests (internal and external) based on value to Quest as an enterprise
• Create business models and identify target market, competitive landscape, and key differentiators for the proposed product
• Drive network performance business growth through adoption of current products and launch of new solutions
• Drive a high solution NPS score through a focus on high-value feature development and ensuring solutions are performant and free of bugs
• Participate in the training and/or mentoring programs as assigned or required
• Adheres to the Quest Analytics Values and supports a positive company's culture
• Responds to the needs and requests of clients and Quest Analytics management and staff in a professional and expedient manner
• Other Duties As AssignedWhat you'll need:
  • Bachelor's degree required
  • MBA preferred
  • Minimum of 5-7 years of experience in Product Management or equivalent role, preferably at a healthcare SaaS environment
  • Experience in the healthcare vertical with a preference for experience with healthcare payers
  • Demonstrated understanding of data techniques and methods of modern product discovery and product delivery
  • Strong organizational, analytical, and problem-solving skills
  • Proven experience working with and building data-oriented products
  • Diverse Perspectives: We know that innovation thrives on product teams where diverse points of view come together to solve hard problems in ways that are just now possible. As such, we explicitly seek people who bring diverse life experiences, diverse educational backgrounds, diverse cultures, and diverse work experiences. Please be prepared to share with us how your perspective will bring something unique and valuable to our product teams
  • Self-motivated and able to work in a fast-paced, deadline-oriented environment
  • Excellent troubleshooting, listening, and problem-solving skills
  • Proven ability to solve complex issues
  • Customer focused
  • Works well in a team environmentWhat you'll appreciate:
    • Workplace flexibility - you choose between remote, hybrid or in-office.
    • Company paid employee medical, dental and vision
    • Competitive salary and success sharing bonus
    • Flexible vacation with no cap, plus sick time and holidays
    • An entrepreneurial culture that won't limit you to a job description
    • Being listened to, valued, appreciated -- and having your contributions rewarded
    • Enjoying your work each day with a great group of peopleApply TODAY!About Quest AnalyticsFor more than 30 years, we've been improving provider network management one groundbreaking innovation at a time. 95% of America's health plans use our tools, including the eight largest in the nation. Achieve your personal quest to build a great career here.Visa sponsorship is not available at this time.Quest Analytics provides equal employment opportunities to all people without regard to race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. We are committed to creating and maintaining a workforce environment that is free from any form of discriminations or harassment.Applicants must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence ...@questanalytics.com
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