Job Details

Do you have experience as a Service Advisor or Service Writer? Are you looking for a new opportunity?

Robert Brogden Automotive Group is looking to add a Servicer Advisor/Writer to it Olathe Kia location. We're proud of retaining our loyal customer base and the right candidate will help us to maintain that goal. Our team enjoys cutting-edge training programs, a fantastic culture and opportunities for advancement, which are company-wide focuses to help you grow both personally and professionally. We're interested in helping your career and adding to your resume because we know that happy employees lead to happier customers.

Responsibilities

• Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
• Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
• Ensures that the daily inventory of technicians' time is consistently sold to service customers.
• Distribute work between technicians efficiently
• Communicate the needs of customers to Technicians efficiently and effectively.
• Communicate with the parts department to ensure proper parts are ordered and obtained then relay to Technicians to ensure prompt repairs.

Qualifications

• Organized and friendly personality
• Demonstrated ability to manage others
• Time management skills
• Fantastic communication skills with your customers
• Professional, well-groomed personal appearance.
• Clean driving record
• Willing to submit to a pre-employment background check,driving record check & pre-hire drug screen
• Professionalism with customers

What We Offer

• Medical, Dental and Vision the first of the month after 30 days of full time employment
• 401K Plan with industry leading employer match and profit share
• Paid time off and vacation
• Unlimited growth opportunities
• Paid Training
• Family owned
• Long term job security
• Saturday Lunches
• Discounts on products and services
• Relocation assistance for qualified candidates

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.